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Author Topic: the manager is terrible and I will not return  (Read 175 times)
htenbyslide
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« on: July 07, 2008, 09:09:40 AM »

As this place has mixed reviews lately, I will add my two cents.

I used to come here everytime when I am in the broadway area because I am such a big sushi fan. This restaurant has so many mixed reviews because it is so inconsistant.

I think with Fish on Rice on Broadway just one block away, this place need to pull their socks up and be consistantly good again otherwise their customers will go to Fish on Rice more and more.

The food is quite good still. The lunch menu is good and fair value with a very decent selection and very good food quality. The dinner menu is of course better and their sashimi presentation is excellent. They offer several items nobody else offers like shark fin sushi, lobster sushi, and tuna tataki, which are all very good.

The restaurant ambienceis nice. The lighting is great and quite a comfortable feeling when lights and the colours of the restaurants balance.

The service is poor. It has gotten so much worse since they have a new manager I noticed. He is so impolite and so unprofessional. He is simply NOT NICE! Gary the old manager was one thousand times better, and this new clown is scaring customers away. They should fire the new manager!

I was with a group of 4 one time and he gave us a dirty stare when we walked in. It took him a long time to approach us in slow motion when it didn't seem that busy. I don't think he really cares. Anyhow when he got to us he quoted 30 minutes in a pretty bad tone.... after 20 minutes passes we ask him again if any seats were available and he yells out 45 minutes! We asked for the sushi bar and he never answered us so we angrily and hungrily decided to leave.

Either this restaurant was desperate to find this guy or maybe they decided to cut costs and this guy volunteered to work for free. Anyhow if this guy is still there I don't think I will be going back anytime soon. Tomokazu has lost another customer. I don't see the need to pay for such bad attitude!!
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« on: July 07, 2008, 09:09:40 AM »


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