best to avoid

[Idil]

Food: Average - had the lunch AYCE twice and it was the same both times. Rolls were ok with a lot of it was rice but I find that a theme in AYCE places. Hot food items like karaage and gyoza came luke warm. Like they had been sitting on a hot plate for a while. Overall, not very good food even though it was a cheap deal ($11 per person) but it did fill the belly without making it sick.

Service was slow and kind of rude. Everyone there is quite rushed and some items take forever to come out.

Ambiance is nice in that they have the tatami rooms but the lighting and the whole atmosphere of the place is definitely not as nice as it could be.

Overall, I think I won't be returning on my own since there are much better places in Richmond to eat - it may not be AYCE but it's just as cheap and filling. However, if someone else wanted to go there, I wouldn't mind but best to avoid if you can.